Thank you for your patience. From the recommendations of other people, I decided to take a chance on ordering a couch that I never sat on or saw in person. It seems durable and is firm while still having give. I spent months going back and forth between sofa manufactures and am happy that I finally settled on Maiden Home. In the meantime, we'd love to know how you found Maiden Home: We look forward to building you the perfect custom piece. Hidden cushion tie-downs secure the Crosby's seat cushions in place and resist pesky "rise" at cushion ends. Our frames and springs are covered by a lifetime warranty. Mitered upholstered corners add graphic polish to this elegant shape. It is scary ordering a piece of furniture without sitting on it, but I based on other reviews I felt good about Maiden Home and their product. Milled and hand-polished in a fifth-generation tannery for a luxurious look and feel. Width alterations increase or decrease seating width only. Handcrafted luxury for the modern home Design-driven pieces and American craftsmanship quality With the legs removed, the frame is reduced to 21” tall. Performance Velvet is a unique cotton & synthetic blend that offers a subtle sheen, soft hand, and strong durability profile. This thoughtfully-considered design starts with a core of high resiliency foam surrounded by soft, silky microfiber that is then encased in a cotton ticking to allow for breathability. Our new sofa is wonderful. You will be refunded your entire purchase price minus 10%. Honestly, the delivery issues were not Maiden Home's fault, but they ended up dealing with it in a satisfactory manner after some back and forth. Thank you for joining our Performance Washed LinenThe Warren waitlist. A two-person delivery team will arrive during your scheduled time, bring your furniture into your room of choice, unpack it, and take all packaging with them. Center support legs are found on The Crosby at sizes 90” and above. Built to last. This is my 3rd sofa from Maiden Home. I also like The third party delivery company was pretty unprofessional, but that's Florida for you. Tightly woven boucle yarns are soft to the touch, yet resist wrinkling and camouflage signs of wear. Legs are generally not visible as you are enjoying your Warren. It is so comfortable and give you the feeling to sit of feather. The Crosby’s cushions were designed to offer an inviting, sink-in feel with excellent underlying support—and minimal maintenance required. We could not be happier. My husband is very tall (6'4") and the back pillows are firm enough that his back feels supported despite the couch itself being a couple inches lower. After furnishing my living room previously, I ordered a Crosby sofa in high performance denim for our den.